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Responsible Gaming

While we cater to a very wide range of players who are able to gamble responsibly, there are those individuals who aren’t able to remain in control. For this reason, we feel that it is our responsibility to outline the importance of playing responsibly and to assist players in understanding what this means.

If you intend on playing online, you need to keep a few important points in mind;

  1. Online gambling isn’t a money making opportunity. Online gambling is supposed to be purely about entertainment.
  2. You should never gamble with money that you can’t afford to lose.
  3. You should always keep track of the time and money that you spend gambling. Losing track of either could on a regular basis could be a sign that you have a problem.

Online gambling might be about entertainment, but we are fully aware that not everyone experiences it this way. We understand that people who cannot control their gambling could end up either spending too much money or even end up with a serious addiction. We want to make sure that we foster a healthy environment, in which responsible gamblers can enjoy themselves, so we have implemented certain industry standard measures to ensure we do everything possible to prevent players from using our site irresponsibly. Our measures are outlined below.

Self-Exclusion From Our Sites

One of the methods that we have put in place to ensure players are responsible when it comes to online gambling is to set self imposed periods of exclusion from the site. In order to put this exclusion period in place, players will need to contact our customer support team who will be happy to help them set this in place. One of the best things about this self-exclusion period is that players can set it to either 24 hours so that they have some time to clear their head, or they can opt for a lengthier period that is set at least for 6 months.

A player that chooses to set this self-exclusion period will not be able to log into their account for the entire period. What’s more, during this time we’ll try our best to make sure that the player doesn’t receive any of our promotional materials. In the event that you are looking to put this self-exclusion period in place, be sure to contact our customer support staff.

Protection To Under 18s

Players need to be 18 years of age before they can take part in online casino games and we want to make sure that this restriction is adhered to. In areas where the restricted age is higher than 18, we will adhere to those restrictions as and when they apply.

We take great pains not to promote our services to anyone under the legal gambling age and we do not encourage anyone under the age of 18 to visit our site. We have attempted to ensure people adhere to the minimum age restriction by putting verification procedures in place. We do understand, however, that shared computers make it easier for children to access restricted sites, which is why we implore adult family members to be responsible by ensuring that they are the only ones that are able to access our sites. If you wish to receive any assistance in preventing children from being able to access our site, we will be able to provide you with information on the software filters that will aid in blocking underage users from the casino.

Limits on Deposits

Players who feel that they might not be in complete control of their gambling might want to set deposit limits in place, and we can aid them with that. These limits can be set on a daily, weekly and monthly basis. Any request to reduce a limit can be made at any time and we’ll set this new limit in place immediately. Individuals who want to raise the limit should take note that we require at least 24 hours to make this increase. You can contact our customer support representatives for more information regarding deposit limits.

We recommend these sites below, if you feel you have a problem with gambling

Gambleaware
www.gambleaware.co.uk

 

 

Gambling Anonymous
www.gamblersanonymous.org