Online Gambling In New Jersey Still Struggling To Get On Its Feet

Over a week since online gambling in New Jersey has been introduced and it seems that all of the kinks are still being ironed out. While it was thought that there would be a smooth transition to online gaming, it seems that the managers of the premier online institutions are still having a difficult time verifying locations of their online players who are looking to register with these sites.

More Than 75% Players Denied Access To Online Accounts

A general manager of one of the major casinos now operating online in New Jersey has stated that more than 70% of the players who tried to register with their online casino were denied access because the institutions weren’t able to confirm that they were indeed based in New Jersey. While this is a big problem for the players and the casinos, managers of these institutions are grateful that this makes it more difficult for individuals located outside of the state to access these online institutions. As most people are already aware, online gambling is not legal in every state, which means it is up to online casinos to make sure they are taking steps to adhere to the laws of each one.

Adhering To State Regulation

Why it is so important for online casinos to ensure they aren’t being accessed by just anyone, from anywhere? The regulating body, which is the Division of Gaming Enforcement, has stated that casinos need to ensure all their players are actually located within New Jersey and for this, they need to turn to multiple location techniques. One of the measures that they can use to accomplish this is to use software that will match the cell phone number of a player to the internet address of their computer.

Legitimate Rejections

While there are many players who are based in New Jersey that are finding it difficult to access the casinos that have gone live in this state, there are players who have tried to access them from outside of the state, so they have been rejected on a legitimate basis. Recent data has shown that there have been players from 25 different states who have attempted to gain access to the site.

Improving Service Delivery

While it can be frustrating for players to attempt to access a casino without any success, improvements in service delivery are slowly changing all of that and more and more players are being allowed online. According to representatives, this is mostly due to the fact that the players are working effectively through the customer service representatives. As the managers of these institutions put it, each day gets a little better.

Since online gaming is still so young within New Jersey, it remains to be seen whether or not it will be a success, but the future is bright indeed for this industry.